Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time
Delivery times vary depending on your location:
- Local Shipping: 3–7 business days
- International Shipping: 7–15 business days
Please note that delivery times are estimates and may be affected by customs delays, holidays, or unforeseen circumstances.
Shipping Charges
Shipping costs are calculated at checkout based on your location.
- We may offer free shipping on selected products or promotional offers
- Any shipping fees will be clearly displayed before completing your order
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status.
Delays
While we aim to deliver your order on time, delays may occur due to:
- High order volumes
- Weather conditions
- Customs clearance (for international orders)
We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the courier.
If you experience an issue, please contact the shipping carrier directly.
Damaged Items During Shipping
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos of the damaged item and packaging
We will review and offer a replacement or refund if applicable.
International Shipping & Customs
For international orders:
- Customers are responsible for customs duties, taxes, or import fees
- These charges are determined by your local customs authority
Contact Us
For any shipping-related questions, please contact:
📧 Email: Info@forkidds.com
🌐 Website: https://forkidds.com/